Account Representative

Job DescriptionWe are seeking a highly motivated and detail-oriented Account Representative to join our growing team in Tampa. The ideal candidate will be responsible for managing client accounts, ensuring satisfaction, identifying growth opportunities, and facilitating smooth communication between clients and internal departments.ResponsibilitiesManage and nurture existing client relationships to ensure retention and satisfactionServe as the main point of contact for assigned accountsCoordinate internal teams to deliver on client needs and expectationsIdentify opportunities for upselling or cross-selling servicesTrack and analyze account metrics and provide strategic recommendationsPrepare and deliver client reports and updates in a timely mannerResolve issues and handle client concerns efficiently and professionallyMaintain detailed records of client interactions and progress