Join Our Work-From-Home Concierge Customer Service Team!
Are you a skilled, empathetic customer service professional ready to work from the comfort of your own home? Communication Logic, LLC is hiring motivated, experienced individuals to deliver high-quality, concierge-level support for national charity programs.
We are currently scheduling interviews for paid training beginning Tuesday, July 15, 2025. Whether you're seeking a full time role or a flexible second job, this could be your opportunity to join a mission-driven, supportive team.
Why Join CommLogic?
We take a different approach to providing customer support services. We take pride in delivering services that are centered on empathy, respect, and service excellence. Our work-from-home agents are fully supported by purpose-built tools, live coaching, and a collaborative, fun environment.
Key Responsibilities:
-Handle inbound calls on behalf of national charities.
-Answer questions, schedule appointments, and provide general program support.
-Make occasional outbound calls to confirm or reschedule appointments.
-Use our proprietary CRM to document interactions and provide high-touch service.
Minimum Requirements:
-Updated resume highlighting remote customer service experience.
-2+ years of experience in remote (work-from-home) customer service.
-2+ years using CRM platforms, completing call summaries or scheduling tasks.
-High school diploma or equivalent.
-Successful completion of a background check.
-U.S.-based and authorized to work in the United States.
-A private, quiet remote work environment located within the U.S.
Preferred Skills and Qualities:
-Strong verbal and written communication skills.
-Attention to detail and ability to solve problems with empathy and efficiency.
-Experience with multitasking in a digital environment.
-Proficiency with CRM and scheduling tools.
-Receptiveness to coaching and feedback in a team-oriented culture.
-Bi-lingual Spanish is a plus.
Home Office Requirements:
-Reliable wired internet connection (ethernet only; no Wi-Fi).
-Minimum download speed of 200 kb/s.
-Wired USB headset.
-Chrome browser.
-Operating system: Windows 10/11 or Mac OS Monterey (no Chromebooks).
-Distraction-free workspace.
Schedule and Compensation:
-Paid training starts Tuesday, July 15, 2025.
-Full-time (32 hrs/week) and part-time (20 hrs/week) roles available.
-Must be available at least 2 weekend shifts per month (Sunday availability preferred).
-W-2 employment with bi-monthly pay via ADP.
-Starting wage: $16.00/hour, including training.
Ready to Apply?
Submit your updated resume to employment@communicationlogic.io today. Learn more about us at communicationlogic.io.
Equal Opportunity Commitment:
Communication Logic, LLC is an equal opportunity employer. We value a diverse workforce and do not discriminate based on race, religion, gender identity, disability, veteran status, or other protected characteristics.