Vacancy caducado!
- Assessing and prioritizing the daily assigned workload to ensure accurate and timely completion of work.
- Reviewing and processing new issue eligibility requests for all sub issue types as well as all other operational tasks supported by the department
- Understanding the policies, procedures, systems and controls that govern and support the department
- Ensuring strict adherence to procedures and critical time frames in order to meet departmental benchmarks and processing deadlines
- Providing outstanding client service while engaging with participants, paying agents, transfer agents, and any other external clients of DTC
- Providing input to develop/modify procedures and controls in order to reduce risk as well as assists management on the implementation of the controls
- Bachelor's Degree preferred but not crucial
- Previous Customer Service experience helpful
- Knowledge of the Financial Markets desirable but not crucial
- Ability to work well in a team
- MS Office