Job Title: Front Desk Hotel Agent
Job Type: Full-time
Location: Tallahassee, FL
Job Description:
We are looking for a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, checking them in and out of the hotel, and ensuring that their stay is comfortable and enjoyable.
Responsibilities:
Greet guests and provide them with a warm welcome
Check guests in and out of the hotel
Answer phone calls and respond to emails
Provide information about hotel amenities and services
Resolve guest complaints and issues in a timely and professional manner
Ensure that the front desk area is clean and organized
Assist with other duties as assigned
Requirements:
High school diploma or equivalent
Excellent communication and customer service skills
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and other computer applications
Previous experience in a customer service or hospitality role preferred
If you’re interested in this position, please submit your resume and cover letter. Thank you for considering this opportunity!