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DescriptionYou Lead the Way.We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success.Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And, we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.Join #TeamAmex and let’s lead the way together.DescriptionAmerican Express is looking for a Senior Engineering Manager.Focus:We are looking for an innovative, experienced, and talented engineering manager who will work closely with business unit and development team to develop new system capabilities as defined within the technical/ functional specifications
Organizational Context:Responsible for leading projects, designing system solutions, developing custom applications, and modifying existing applications to meet distinct and changing business requirements. Handle coding, debugging, and documentation, as well working closely with SRE and SMT team. Provide post implementation and ongoing production support.
Develop and design software applications, translating user needs into system architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools.
You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers. Software Engineers who join our technology team will be assigned to one of several exciting teams that are developing a new, nimble, and modern loyalty platform which will support the key element of connecting with our customers where they are and how they choose to interact with American Express.
Be part of an enthusiastic, high performing technology team developing solutions to drive engagement and loyalty within our existing cardmember base and attract new customers to the Amex brand.
The position will also play a critical role partnering with other development teams, testing and quality, and production support, to meet implementation dates and allow smooth transition throughout the development life-cycle.
Range of Impact/Influence:People Leader to individual scrum team, including colleagues and contractors, dotted line leadership to similarly placed colleagues in scrum team(s).
Promote, empower, and practice servant-leadership.
Drives the team’s technical improvements and roadmap.
Takes accountability for the technical maturity of the team.
Mentor and guide team members to success; identify strengths and areas for growth in direct reports and guides them to grow in their careers while being more productive on the team.
Nurture an environment of continuous engineering improvement through mentoring, feedback, and metrics.
Working with Engineering Director to hire top talent for the team.
Formal people-leadership responsibilities for 10 engineers.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.Minimum Qualifications:Bachelor’s degree in computer science, Information Systems, or other related field (or has equivalent work experience).
Experience in application design, software development, and testing, preferably in an Agile environment.
Strong ability to develop unique, outside the box ideas.
Strong analytical, problem-solving/quantitative skills.
Willing to take risks, experiment, and share fresh perspectives.
Aptitude for learning and applying programming concepts.
Ability to effectively communicate with internal and external business partners.
Knowledge of developing trends and emerging standards in multiple tech stacks.
You have a deep understanding of communication, group dynamics and coaching.
You are not afraid to raise issues and drive change to remove impediments from your team.
You foster a culture of innovation, ideas, and continuous improvement.
You challenge the status quo, demonstrate risk taking, and implement creative ideas.
You care about learning new things and improving existing challenges.
You are passionate about technology and always have the customer’s best interest in mind.
You thrive when developing great people, not just great products.
Experience with coding skills across a variety of distributed technologies.
QualificationsWe back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J). This requirement is subject to legally required accommodations.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Job: TechnologyPrimary Location: US-Florida-SunriseSchedule Full-timeReq ID: 22026900
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