Job Title: Receptionist
Location: Glitz Nails and Boutique
6532 University Parkway, Unit 150, Lakewood Ranch, FL 34240
(Next to Woof Gang, across from Arhaus)
Job Type: Full-Time/Part-Time
About Us:
Glitz Nails and Boutique is a luxury spa and salon offering nail services, spa treatments, and a boutique shopping experience. We pride ourselves on creating a welcoming, relaxing atmosphere for our guests while providing exceptional customer service. Our team is dedicated to making every visit special, and we are looking for a motivated and friendly individual to join our growing team as a receptionist.
Position Overview:
As a Receptionist at Glitz Nails and Boutique, you will be the first point of contact for our clients. You will play an essential role in ensuring the smooth operation of the spa and salon, providing top-notch customer service, and ensuring every client has an exceptional experience. From managing appointments to greeting guests, this position is perfect for someone who enjoys interacting with people and thrives in a fast-paced, dynamic environment.
Key Responsibilities:
Greet clients warmly and ensure they feel comfortable and welcomed.
Offer guests refreshments and assist them with any special requests or accommodations to ensure a comfortable and enjoyable experience throughout their visit.
Answer phone calls, emails, and social media inquiries in a professional and friendly manner.
Schedule and confirm appointments for nail and head spa services, ensuring efficient use of time and resources.
Maintain client records and process payments accurately.
Assist with spa and salon product sales, including recommending boutique items and services to clients.
Ensure the reception area is clean, organized, and stocked with necessary supplies.
Help manage the flow of services to ensure timely appointments and client satisfaction.
Handle administrative tasks such as filing, inventory, and data entry as needed.
Qualifications:
Previous experience in a receptionist or customer service role is preferred.
Experience in a spa, salon, or hospitality environment is a plus.
Excellent communication and interpersonal skills.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Basic computer skills, including proficiency with scheduling software and Microsoft Office.
A positive, friendly, and professional demeanor.
Ability to maintain confidentiality and handle sensitive client information with care.
Strong attention to detail and a passion for providing excellent customer service.
Why Join Us?
Weekly pay.
Opportunities for growth and career development in the beauty and wellness industry.
Discounts on services and boutique products.
A friendly, supportive team environment.
Employee perks and bonuses.
If you're passionate about customer service and enjoy being a part of a lively, stylish team, we’d love to meet you! Apply today to become a part of the Glitz Nails and Boutique family.
How to Apply:
Please submit your resume or apply in person at 6532 University Parkway. You also can send a text message to Dyanne at (941) 320-2951.