Collections Specialist

Description We are in the search for a Collections Specialist to join our team in the Manufacturing industry located in Pompano Beach, Florida. This role provides a contract to permanent employment opportunity and requires an individual proficient in Accounting Software Systems, Accounts Receivable (AR), Billing Functions, and Collections Processes. Responsibilities: Maintain and monitor customer accounts to identify overdue payments and make arrangements for their resolution. Address customer inquiries related to their accounts and payments in a timely and detail oriented manner. Utilize Accounting Software System, Microsoft Outlook, and Excel to process customer payments and refunds accurately and efficiently. Regularly review and update account status records and collection efforts. Investigate historical data for each debt or bill to ensure accurate record-keeping. Maintain a balance between maintaining trustful relationships with customers and ensuring timely payments. Utilize excellent communication and negotiation skills to contact clients and collect outstanding payments. Handle answering inbound calls and managing billing functions as part of the role. Use knowledge of Collection Processes to resolve billing and customer credit issues. Ensure all responsibilities are handled with attention to detail and the ability to prioritize tasks.Requirements Must have proficiency in Accounting Software Systems Demonstrated experience in Accounts Receivable (AR) or previous experience in collections Comfortable with making outbound and handling inbound calls Knowledge of Billing Functions is essential Understanding of Collection Processes is necessary Must have excellent communication skills, both verbal and written Ability to handle sensitive and confidential information with discretion Strong organizational skills and attention to detail Ability to multitask and meet deadlines in a fast-paced environment Previous experience in a manufacturing environment is preferred.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .