Maintain front desk phone system including answering incoming calls, responding to caller inquiries, booking/making reservations, directing calls as appropriate, and taking and giving accurate messages.
Greet and direct guests as appropriate based on the purpose of their visit; Check-in/check-out and collect payments in compliance with cash handling and credit card processing.
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments.
Possess excellent social skills and the ability to deal tactfully with personnel & visitors.
Maintain office supplies and organization of office in general.
Must be willing to work weekends.