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Job Details

ID #49811336
Estado Florida
Ciudad Orlando
Tipo de trabajo Contract
Salario Depends on Experience
Fuente Tranzeal, Inc.
Showed 2023-04-28
Fecha 2023-04-09
Fecha tope 2023-06-08
Categoría Etcétera
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Technical Support

Florida, Orlando

Vacancy caducado!

Job Title: Customer Support Representative

Location: Orlando, FL

what are the top "must have non-negotiable" skill sets that need to be present on a resume in order to be successful for this role? · Technical background and ability to learn and absorb technology quickly.· Great written and verbal communication skill.· Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues on a first call resolution basis.· The ability to communicate effectively with people at all levels.· The ability to have difficult conversations with customers.· The ability to ask clear and precise questions of the customer to ascertain the exact details of the problem.· Basic understanding of ITIL Skills and business processes.· 2 - 4 years working within an IT environment The ability to work as part of a team and on their own initiative.

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