Food & Beverage Specialty Beverage Cast Members are passionate about crafting a magnificent and enjoyable dining experience by ensuring the highest standard of Guest Service. Cast Members work at indoor counter service locations serving an assortment of food and hot and cold beverages, including Starbucks® espresso and specialty beverages. As a F&B Specialty Beverage Cast Member, you'll engage in taking orders, cash handling, food preparation, stocking condiments, and keeping the work location clean.This posting is for future openings.The pay rate for this role in Florida is $17.30 per hour.Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.Responsibilities :
Work as part of a team to meet target goals during your shift
Responsibilities may include both indoor and outdoor tasks
Provide quality beverages, whole bean beverages, and food products for all customers by following all recipe and presentation standards
Prepare food and beverages to standard recipes or customized for customers, including changes such as temperature, quantity of ingredients, or substituted ingredients
Process Guest orders through a point-of-sale system (POS register), count money, make change, and process credit card transactions
Food preparation & assembly of food products including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg, and dairy products
Maintain food safety standards
Knowledge of and explain menu offerings to Guest and answer questions about the food products
Provide Guest Service when problems arise and help find solutions with Guests and Cast Members
Prolonged standing and walking to various areas, including climbing several flights of stairs
Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required
Cast members may be required to handle cleaning chemicals and supplies
Basic Qualifications :
Must be at least 18 years of age
Strong written, verbal, and interpersonal communication skills
Demonstrate good judgment and decision-making skills
Comfortable operating mobile devices and other computer systems
Physical role include lifting, pushing, pulling, bending twisting, standing, climbing, walking, and kneeling
Observational skills to proactively identify Guest needs
Full-Time roles require FULL availability for any shift, seven (7) days per week, including nights, weekends, and holidays
Part-Time roles require FULL availability for any shift, a MINIMUM of three (3) days per week, including nights, weekends, and holidays
Preferred Qualifications:
Prior knowledge of mainstream coffee house-type locations and preparation of hot and cold beverages
Bilingual preferred
Ability to be proactive, resourceful, and flexible, in addition to being a self-starter who naturally takes the initiative
Passion for Guest service
Previous cashier experience
Previous quick service or related restaurant-proven experience
Additional Information :At Walt Disney World, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!SCHEDULE AVAILABILTYOur Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.SUBMITTING YOUR APPLICATIONAfter clicking “ Apply Now ” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.KEYWORD: WDWCasting, WDW Casting WDW HourlyLocation: Orlando,FloridaJob Posting Company: "Walt Disney World Resort"The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.