Vacancy caducado!
- Represent the face of the customer, establishing and maintaining relationships with physicians.
- Provide general office support as needed for the AX team (phone support, correspondence, meeting planning, scheduling, travel coordination, filing, etc.)
- Take, organize, and send out minutes of important meetings.
- Lead preparatory phone calls after a visit is established to Naples and before the customer arrives in order to finalize pre-visit information and agendas.
- Provide personnel introductions between the customer, sales, and business units within Arthrex.
- Assist with championing physicians and employees perspectives within the customer journey, actively seeking feedback from both for alignment.
- Support further development, marketing, implementation, communications and sales support for enhancing the customer experience.
- Work closely with product management, medical education, compliance and legal, sales, Innovation and other departments with communicating information or needs from the AX team.
- Liaison with agency owners, managers, and sales representatives for department information.
- Post visit, assist with designing guest follow up, providing the customer, representatives and managers with whom the customer met with, discussions and action plan.
- Support AX Ambassador teams with administrative tasks
- Support and assist with project management
- Support promotional activities through the press, sales force, and alternate distribution channels.
- Organization of team building events, support in presentations preparation and other ad-hoc assignments.
- Bachelors degree required; preferably in Business or communications.
- Two years of experience in a professional business environment is required
- Experience in the Medical field and interacting with HCPs is strongly preferred.
- Ability to form and maintain relationships.
- Excellent verbal, written, analytical, project, organizational and interpersonal skills. Strong follow through skills are important.
- Ability to work independently and within a team.
- Ability to work comfortably at all levels within the organization up to the senior management level.
- Excellent communication and customer service skills.
- Excellent attention to detail, proofreading and organizational skills.
- Ability to handle multiple priorities and tasks simultaneously while meeting deadlines.
- Understanding of Arthrex corporate culture and company philosophy.
- Bilingual
Vacancy caducado!