Dental Insurance Coordinator/Front Desk Lead
We are a fast-pace PPO family-owned dental office. We are looking for a skilled and dedicated team member who will be responsible for greeting patients, answering phone calls and communicating with new and current patients. Our ideal candidate will be detail-oriented, organized, good with numbers, and have excellent communication skills.
Responsibilities include but not limited to:
-Help resolve dentistry-related questions
-Communicate with patients or specialty offices in person, over the phone or through email.
-Assist patients with scheduling appointments, insurance, and billing issues.
-Handle cash, checks, and credit card payments.
-Good working knowledge to look up patient information and verify insurance benefits (Requirement for position).
-Research and resolve issues on insurance claims and patient accounts (Requirement for position).
-Prepare invoice for dental procedures completed (Requirement for position).
-Submit dental claims to PPO insurance companies (Requirement for position).
-Make collections calls for overdue balances (Requirement for position).
-Make copies of documents, scan, and file documents.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Education:
-High school or equivalent (Required)
Experience:
-Dental insurance: 5 years (Required)
-Customer service: 5 years (Required)
-Computer skills: 5 years (Required)
Shift availability:
Day Shift (Required)