OPS SENIOR CLERK - 64858663 Date: Dec 20, 2024 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 843487 Agency: Department of HealthWorking Title: OPS SENIOR CLERK - 64858663Pay Plan: TempPosition Number: 64858663 Salary: $33,758.40 Posting Closing Date: 01/06/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Open CompetitiveT his position is a clerical position providing clerical support to dental staff at the Columbia County Health Department. This position requires participation in community outreaches. , Duties and responsibilities for this position include but are not limited to answering multi-line telephones, determining the initial and continuing eligibility for participation in the dental clinics and scheduling and rescheduling clients, and completes appointment reminders by phone Responsible for securing the designated information sets for the purpose of protecting confidentiality, data integrity, and appropriate access, for all information, both confidential and public record, which is stored in hard copy or electronic forms. Other responsiblilites include:
Operates office equipment that includes but is not limited to phones, computers, calculators, copiers, fax, and printers.
. Responsible for medical records custodian duties such as filing, pulling charts for clinic, providing security by ensuring that designated information in dental records is protected to preserve confidentiality, data integrity, appropriate access for all information both confidential and public record which may be stored in hard copy or electronic forms.
Maintains alphabetical and chronological files and records of clerical office correspondence, documents, reports and consents for release of information.
Completes all correspondence pertaining to dental records and dental records requests and consents.
Updates each client’s demographic, insurance, services, and billing in HMS and any dental software utilized.
Archives old dental records per protocol.
Handles referrals to other offices and maintains a referral needs spreadsheet. Scans and attaches documents in HMS.
Completes all referrals to specialty dental offices and follows up on all referrals. Provides excellent customer service.
Responsible for assembling and summarizing information from files and documents for the supervisors and other staff’s use such HMS reports.
Receives and reads incoming mail pertaining directly to clients and distributes mail to appropriate staff.
Travels to schools with dental bus and/or school-based sealant program to assist staff with paperwork, cleaning, sterilization, and taking students to and from class .
Attends mandatory meetings, trainings, and in-services.
Performs other clerical duties as needed or requested.
Required Knowledge, Skills, and Abilities:
Customer service experience, Operate office equipment that includes but is not limited to phones, computers, calculators, copiers, fax, and printers. Computer experience with Word, Excel, and Outlook. Ability to establish and maintain working relationships. Ability to work with the public and provide high level customer service. Ability to multi-task.
Qualifications:
Minimum – High School Diploma, Driver’s License
Preferred – Bilingual
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
Innovation: We search for creative solutions and manage resources wisely.
Collaboration: We use teamwork to achieve common goals & solve problems.
Accountability: We perform with integrity & respect.
Responsiveness: We achieve our mission by serving our customers & engaging our partners.
Excellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
217 NE Franklin Street Lake City, FL 32055
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:
· State of Florida 401(a) FICA Alternative Plan (mandatory)
· Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
· Workers’ Compensation (mandatory, if needed)
· Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
· Deferred Compensation (voluntary)
· Employee Assistance Program (voluntary)
· And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.Location: LAKE CITY, FL, US, 32055 ALACHUA, FL, US, 32315 Nearest Major Market:Lake City