Customer Service Manager

Job DescriptionJob DescriptionBenefits : 401(k)Bonus based on performanceCompetitive salaryDental insuranceFlexible scheduleHealth insuranceTraining & developmentVision insuranceSEEKING QUALIFIED CANDIDATES FOR HAND AND STONE MASSAGE AND FACIAL SPA CUSTOMER SERVICE MANAGER POSITIONBenefits / PerksEmployee AppreciationHealth Insurance available for Full-Time EmployeeDental, Vision, Life & Accident Insurance401k retirement planFlexible schedulesComplimentary monthly massage or facial your choiceAdditional employee massages, facials and retail products at a reduced costQUALIFIED CANDIDATES SHOULD POSSESS THE FOLLOWING SKILLS :Min 1 year Management Experience in the Spa / Hospitality / Retail / Fitness IndustryGoal / Detail OrientedEnergetic, Enthusiastic and Caring PersonalitySales Experience is REQUIREDLeadership, Training and Motivational SkillsEvening and Weekend Shifts RequiredStrong Computer, Written and Verbal Communication SkillsJOB RESPONSIBILITIES INCLUDEOverall Oversight and Management of Reception TeamAchieve Membership, Service, and Product Sales TargetsDevelopment, Training, and Accountability for Reception StaffTraining and Motivating Sales TeamReception and Orientation of ClientsClient Reservation ManagementOverall Responsibility for Clients Experience in the SpaCollaboration with Lead Massage Therapist and Lead Esthetician to maximize performanceHand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages, Facials, and Hair Removal Services. We offer an affordable way for our clients to RELAX, RESTORE and REFRESH in our BEAUTIFUL SPAS.COME GROW WITH US!Job Type : Full-time