HIRING Service Writer
Barry's Power Equipment
2715 Fowler Street, Ft Myers, FL 33901
Full Time
Apply in person or call (239) 332-1305
Barry's Power Equipment is a locally owned and operated business that has been serving the Fort Myers community for over 50 years. We are dedicated to providing top-notch sales and service for all major brands of outdoor power equipment. We pride ourselves on our commitment to customer satisfaction and our knowledgeable team. We offer competitive pay and a friendly work environment.
We are seeking a friendly and motivated Service Writer to join our team!
Job Summary:
The Service Writer is responsible for greeting customers, scheduling service appointments, and processing equipment drop-offs and pick-ups. They will also be responsible for communicating with customers about the status of their repairs and answering any questions they may have.
Essential Duties and Responsibilities:
Greet customers in a professional and courteous manner.
Schedule service appointments and maintain an organized service schedule.
Process equipment drop-offs, including gathering customer information, documenting equipment issues, and providing repair estimates.
Process equipment pick-ups, explaining completed repairs and reviewing invoices with customers.
Communicate with customers about the status of their repairs, answering questions and addressing concerns.
Answer phone calls and respond to customer inquiries.
Maintain accurate service records and customer files.
Assist with other tasks as needed, such as ordering parts or maintaining inventory.
Qualifications:
Fluent in Spanish and English (Required)
High School Diploma or equivalent.
Excellent communication and customer service skills.
Strong organizational and time management skills.
Ability to work independently and as part of a team.
Basic computer skills and familiarity with point-of-sale systems.
Knowledge of outdoor power equipment is a plus.
Benefits:
Competitive pay
Paid time off
Employee discounts
To Apply:
Please apply in person at our store located at 2715 Fowler Street, Ft Myers, FL 33901 or call (239) 332-1305.