We are a Stone/Quartz wholesaler seeking a highly organized and customer service-oriented individual to join our team as a Secretary. As the first point of contact for our clients, you will play a crucial role in delivering an exceptional customer experience. If you are detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply.
Responsibilities:
Front Desk Operations:
Greet and assist customers and visitors with a friendly and professional demeanor.
Manage incoming phone calls, directing inquiries to the appropriate department or individual.
Maintain a tidy and welcoming reception area.
Customer Service:
Provide outstanding customer service by addressing inquiries and resolving issues promptly.
Assist customers with information, product details, and other relevant queries.
Handle customer walk-ins with efficiency and courtesy.
Administrative Support:
Perform general clerical duties, including photocopying, faxing, and filing.
Schedule appointments and manage calendars for executives and team members.
Prepare and distribute internal and external communications.
Multitasking:
Effectively manage multiple tasks and responsibilities concurrently.
Prioritize workload to ensure urgent matters are addressed promptly.
Requirements:
Must speak English; also speaking Spanish is preferrable.
Previous experience in a customer service or administrative role is preferred.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in using standard office software (e.g., Microsoft Office Suite).
Professional demeanor
If you are interested in applying, please email: [email protected]
Please also take a look at our website to familiarize yourself with our company:
http://www.raphaelstoneusa.com