POSITION SUMMARY:
At assigned customer locations perform carpet, tile or furniture cleaning services as required. Maintain a
high standard of customer service and additional sales performance. Complete daily
paperwork.
ESSENTIAL FUNCTIONS:
Be a good ambassador/representative for COIT CLEANING & RESTORATION SOUTH FLORIDA
Provides prompt and professional service to all customers. This includes being
polite, courteous and respectful.
Completes customer service schedules on time. Keeps internal personnel informed
of daily schedule.
Demonstrates professional knowledge of all company products and services.
Determines customer requirements.
Using appropriate cleaning products and wearing appropriate safety equipment,
provides professional cleaning services in customer's home using company
provided equipment (i.e., truck mounted cleaning machines, portable cleaning
machines, hand brushes and air pressure sprayers). This service may include
vacuuming, pre-treatment of stains, etc.
Follow all safety procedures including the contents of the safety bucket.
Ask customers for additional business and successfully sell add-on services and
products (upholstery cleaning; succession sales; wood floor services, etc.)
Prior to leaving, provide customers with any necessary safety information or
instructions concerning the areas just cleaned.
Follow all company procedures and requirements concerning equipment and tool
maintenance and operation.
Handle customer complaints and challenging situations in a professional manner.
Resolves customer complaints in a manner mutually satisfactory to both customer
and company. Access relevant information and contact appropriate personnel.
Follow established policies and resolve customer concerns to satisfaction of
Company and customer.
Inspect customer complaints. Provide timely feedback to the Company regarding
customer complaints.
Operate company vehicle with good judgment, obeying all laws and rules of the
road.
Maintain an acceptable driving record.
Maintain assigned company vehicle in accordance with all policies and
procedures.
On a daily basis, accurately complete route sheet and have all supporting
documents in order.
Satisfactorily complete daily check-out and check-in procedures in a timely
manner.
OTHER DUTIES:
Maintain a high level of personal grooming and appearance.
Wear a clean, neat and proper company uniform every day.
Meet company standards for attendance and punctuality.
Maintain effective working relationships at all levels of the company.
Attend training meetings as required.
Perform all other duties as assigned.
REQUIREMENTS:
Ability to recognize and rectify problems.
Driving record acceptable to insurance carrier.
High School graduate or equivalent
Ability to lift equipment weighing approximately 50 pounds.
Ability to carry equipment weighing 50 pounds, as needed. At times this requires
carrying equipment upstairs.
Industry experience helpful.
Expert knowledge of various types of carpet and upholstery preferred.
Basic mathematics skills
Outside sales experience helpful.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
This position is physically demanding. There is extensive walking, standing, stooping,
and bending. Traveling to each job location requires the safe operation of a company
vehicle. The equipment must be unloaded from the vehicle and carried to the worksite.
The equipment weighs approximately 50 pounds. At times equipment may need to be
carried up stairs and down hallways. There is extensive and repetitive pushing and
pulling of the carpet-cleaning equipment.
This position description in no way states or implies that these are the only duties to be
performed by this employee. The employee will be required to follow any other
instructions and to perform any other duties upon the request of the supervisor.
EMAIL RESUME
IMMEDIATE JOB OPENINGS FOR SERIOUS CANDIDATES ONLY
NO EXPERIENCE NECESSARY
Must Pass Background & Drug Test
Must Be Fluent In English
We are an Emergency Water Removal Company That Operates 24/7
Must Be Available To Work When Scheduled
Eligible To Work In The U.S.A
$16 Hour During Training / 20-22% commission after Training
CAREER OPPORTUNITY
Health, Dental, & Life Insurance Benefits
Must Have Valid Driver's License
Job Type: Full-time
Required license or certification:
Driver's License
Required education:
High school or equivalent