Scheduling guest reservations
Assisting guests with check-in and check-out
Handling administrative tasks such as creating invoices and maintaining guest records
Greeting people as they enter the lobby
Fielding calls from guests
Helping visitors check into their rooms
Welcoming guests and acting as their first point of contact
Logging issues or requests and passing them to the correct staff member
Providing information and advice to guests
Coordinating with other hotel staff to ensure a pleasant stay.