Job Description: Tag and Title Clerk/Assistant Manager
Position Overview: We are seeking a detail-oriented and motivated Tag and Title Clerk/Assistant Manager to join our team at MAHWY CARS INC. The successful candidate will play a dual role, handling the day-to-day operations of tag and title processing while assisting in management duties to ensure a smooth workflow within the dealership. This position requires a strong understanding of motor vehicle registration and title processes, excellent organizational skills, and the ability to support the management team.
Key Responsibilities:
Tag and Title Clerk Duties:
Process vehicle registrations and title applications for new and used vehicles, ensuring compliance with state regulations.
Prepare and submit all necessary documentation to the DMV and other relevant authorities.
Handle the transfer of titles and coordinate with finance and sales departments to ensure timely processing.
Verify the accuracy of vehicle information, including VIN, odometer readings, and lienholder details.
Maintain accurate records of all transactions and documentation in compliance with dealership and state policies.
Resolve any issues related to title or registration delays or discrepancies.
Assist customers with any inquiries related to tag, title, and registration.
Assistant Manager Duties:
Support the dealership management team in daily operations, including staff supervision and customer service.
Assist in the training and development of team members, particularly in tag and title processes.
Handle customer escalations and ensure prompt resolution to maintain customer satisfaction.
Participate in team meetings and contribute to strategy discussions aimed at improving dealership operations.
Ensure compliance with all legal and regulatory requirements, including dealership policies and procedures.
Assist in the preparation of reports and other administrative tasks as needed.
Qualifications:
High school diploma or equivalent; additional education or certification in business or a related field is a plus.
Proven experience as a Tag and Title Clerk or similar role within a dealership environment.
Strong knowledge of DMV regulations and title processing procedures.
Excellent organizational skills and attention to detail.
Strong communication and interpersonal skills, with the ability to work well in a team environment.
Proficiency in using dealership management software and other relevant computer applications.
Ability to multitask and prioritize in a fast-paced environment.
Leadership skills with a customer-focused mindset.
Working Conditions:
Full-time position.
May require occasional weekend or evening hours depending on dealership needs.
Primarily office-based with occasional interaction with customers.
Compensation:
Competitive salary based on experience.
Equal Opportunity Employer: MAHWY CARS INC is an equal opportunity employer and encourages applications from all qualified individuals. We are committed to fostering a diverse and inclusive workplace.
NOTE: PLEASE IF NOT INTERTSED IN THE POSTION DO NOT WASTE MY TIME.