Area Access sells, installs, and provide services on residential elevators, wheelchair lifts and stairway lifts.
We are seeking a highly organized and detail-oriented Dispatcher to join our team. In this role, you will be responsible for coordinating and optimizing our daily operations, ensuring efficient communication between our team and clients.
Responsibilities:
Receive and process incoming calls and requests for service and/or maintenance.
Dispatch appropriate personnel or resources to various locations.
Maintain accurate records of calls, dispatches, and other relevant information.
Monitor the location and status of field units.
Communicate with drivers, technicians, and other personnel.
Resolve issues and address customer concerns.
Prioritize tasks based on urgency and importance.
Utilize dispatching software and other tools.
Skills:
Excellent communication and interpersonal skills.
Strong organizational and problem-solving abilities.
Ability to remain calm and efficient under pressure.
Knowledge of the local area or service region.
Pay is dependent on experience, between $20-$30 per hour.
Hours: Monday-Friday, in office work. No weekend work required.
Great benefits available including medical and dental insurance, paid vacation, paid holidays and company match 401K.