We currently seeking candidates for the position of Office/Care Assistant
The Applicant must have a Driving License with at least 3 years of Experience and a clean driving record.
Excellent problem-solving and customer service skills. Experience and/or knowledge in home health or home care, and especially working with the elderly and people with disabilities is preferred.
Qualifications
- High school diploma or equivalent . (required)
- Home Health care experience: 2 years (required)
- Customer Service: 2 years (required)
- Microsoft Office: 2 years (required)
- Experience with any data base entry software: 2 years (required)
The Office/Care Assistant will assistant with scheduling and coordinating all personal and companion care services for all assigned clients. The Office/Care Assistant will also assist in recruiting and hiring of HHAs, CNAs, or companion caregivers.
Duties and Responsibilities:
- Answers incoming calls in a professional and knowledgeable manner.
- Communicates with clients and employees regarding scheduling and care.
- Ensures qualified staff are based on competency and availability to provide quality care in accordance with client’s plan of care
- Receives and communicates clients concerns and incidents to the supervisor as necessary.
- Follows up customer service to new and old clients and their family to ensure clients needs are being met. This includes quality assurance visits to the clients home.
- Every Other Weekend availability on a rotating schedule
- Assist to maintain caregiver records and training documentation
- Provide Assistant to Onboarding and Orientation of care givers
- Additional duties as assigned
Skill Requirements:
- Acts as Client advocate, having empathy and respect towards client care and concerns of the client.
- Positive and professional attitude.
- Strong written and verbal communication skills
- Computer literacy and adaptability
- Being able to effectively work independently .
Office/Care Assistant Duties
- Provide Care to Client Assistant to some aspects of office operations
- Provide Assistant to some aspects of office operations
- Coordinate and schedule meetings, appointments, and events
- provide Assistant to handle incoming and outgoing correspondence
- Assist with tasks such as recruiting, Credentialing and scheduling.
- Coordinate Appointments and tasks
- Proven experience in office Assistant or a similar role
- Strong knowledge of office practices and procedures
- Experience in Office Assistant tasks such as filing, data entry, and record keeping.
- Excellent organizational and time management skills
- Ability to multitask and prioritize tasks effectively
- Great communication skills, both written and verbal
- Experience in calendar management
This is an exciting opportunity for an Experienced and Motivated Office/Care Assistant to join our team. We offer competitive compensation, a supportive work environment, flexible schedules and opportunities for growth.
If you have the skills and experience, we are looking for, we would love to hear from you. Please submit your resume and cover letter detailing your qualifications for this position electronically via email or via text to 3017935281