Vacancy caducado!
- Provide Tier 1 tech support for staff (onsite & remote)
- Configure hardware (PC's, laptops, mobile devices)
- Troubleshoot and resolve end user issues in a timely manner; escalate to supervisor as necessary
- Repair hardware (printers, terminals, replace toner, change cables)
- Support all Apple devices
- Provide support for VoIP phone systems and SaaS related applications
- Maintain accurate inventory records of internal assets
- Facilitate software and hardware installations
- Provide training on computer and software use
- Bachelor's degree in Computer Science or related field
- 3+ years of experience in a technology related support environment
- Experience with hardware deployment, maintenance, and repair
- Experience working with Microsoft/Microsoft Office products, Apple products, and LAN environments
- Certifications: CompTIA A+, Network+ is a plus; Apple certification preferred
- COVID-19 vaccine: must be fully vaccinated to go onsite