Vacancy caducado!
Job Number: 235237Enterprise Service Desk Operations Delivery Program Manager GDIT is seeking a Enterprise Operations Service Delivery Program Manager in Washington, DC supporting a customer contract. The selected candidate must be a US Citizen and eligible to obtain a Public Trust clearance. To qualify, you must meet these basic qualifications:
- At least 8 years of related management experience with an emphasis on Service Desk and End User Computing programs and/or projects, including mission critical programs, IT systems implementation and solution development
- At least 5 years of proven experience managing a program with at least 50 personnel delivering Enterprise Operations Support Services to at least 6000 end users across multiple locations
- At least 3 years of experience interfacing and presenting to C-level executives
- Bachelor's degree. May be substituted with 6 additional years of related experience
- ITILv3 certification
- PMI's PMP certification preferred
- Excellent communication skills.
- Strong analytical and problem solving skills to troubleshoot and resolve issues relevant to business operations.
- Ability to balance and prioritize work
- Self-starter