Integres is seeking an Enterprise Infrastructure Support Specialist to deliver high-level technical support across a hybrid enterprise environment. This role will manage and maintain Hybrid Azure Active Directory (Hybrid AAD), Microsoft Intune Mobile Device Management (MDM), and the agency’s end-user computing infrastructure. The specialist will also provide limited server-related support, ensuring secure, stable, and efficient IT operations for the organization.
 Hybrid Azure Active Directory AdministrationManage and maintain Hybrid AAD, including Azure AD Connect synchronization.Oversee identity and access management across on-premises and cloud environments.Implement and support Conditional Access, MFA, and RBAC configurations.Microsoft Intune / MDM SupportConfigure, deploy, and manage mobile devices and applications via Microsoft Intune.Apply and enforce device compliance and configuration policies.Provide Tier II/III support for Intune-managed desktops and mobile endpoints.Desktop Infrastructure SupportTroubleshoot and resolve advanced issues with Windows 10/11, profiles, and applications.Deploy and maintain Windows Autopilot and Endpoint Manager solutions.Manage hardware/software inventory, patching, and vulnerability remediation.Basic Server SupportProvide Tier I/II assistance for file shares, print services, and network-related issues.Monitor server health, backups, and resource usage with server administration teams.Support basic AD GPO, DHCP/DNS, and file system changes.Documentation & ReportingMaintain clear and updated technical documentation.Prepare regular status reports on system health, incidents, and project updates.Recommend improvements to enhance performance, reliability, and security.