SummaryCome join a company that strives for Extraordinary People and Exceptional Performance ! Chenega Enterprise Systems & Solutions, LLC, a Chenega Professional Services ’ company, is looking for an E mail Administrator (Message System Administration) to support the Information Technology Operations and Maintenance Support Office of a federal agency.Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.Responsibilities
Manage and administer the organization's email systems, including but not limited to Microsoft Exchange, Office 365, Google Workspace (formerly G Suite), or other email platforms.
Provide technical support and troubleshooting assistance to users regarding email-related issues, including mailbox management, email client configurations, and spam filtering.
Implement and maintain email security measures, including anti-spam filters, antivirus solutions, and encryption protocols. Ensure compliance with data protection regulations (e.g., GDPR, CCPA) and internal policies.
Monitor email system performance, diagnose and resolve performance issues, and optimize system configurations to ensure high availability and reliability.
Implement email backup and recovery procedures to safeguard against data loss and ensure business continuity.
Maintain accurate documentation of email configurations, procedures, and troubleshooting steps. Generate regular reports on email system performance and usage metrics.
Plan and execute email system upgrades, patches, and migrations in coordination with relevant stakeholders to ensure minimal disruption to users.
Collaborate with IT teams and stakeholders to integrate email systems with other IT infrastructure components, such as directory services and identity management systems.
Other duties as assigned
Qualifications
At least four (4) years of experience administering Microsoft Exchange, Intune, and domain administration functions.
Microsoft 365 Certified: Messaging Administrator Associate certification
Chenega Corporation and family of companies is an EOE.Equal Opportunity Employer/Veterans/DisabledNative preference under PL 93-638.We participate in the E-Verify Employment Verification Program