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- Provide emergency 24 x 7 on-call support on a rotating basis.
- Engineers, implements and monitors computer systems, networks and information. Documents and implements Standard Operating Procedures (SOPs).
- Leads highly technical project teams through each phase of System Engineering Lifecycle to deliver capabilities in accordance with program/project provided functional requirements.
- Defines, maintains, and enforces application and system security best practices. Identifies opportunities for process improvements and leads efforts implement.
- Writes comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement.
- Identifies additional application security related tools, conducts tool analysis, and provides recommendations on what tools will enhance security protocols.
- Deploys and provides ongoing support of cloud storage and back-up infrastructure.
- Develops, implements and oversees policies and procedures to ensure consistent cloud environment provisioning, uptime, regulatory compliance and data protection.
- Provides capacity planning, performance analysis, assist with disaster recovery and testing.
- Review operational requirements with project teams, management and client services groups for deployment and ongoing support.
- Evaluates and analyzes systems, performance, issues, and metrics in order to provide recommendations for service improvements.
- Serves as a liaison with clients, participating in meetings to ensure client needs are met.
- Maintains current knowledge of relevant technology as assigned and conducts systems analysis and development to keep systems current with changing technologies.
- Develops documentation for best practices as it relates to server infrastructure and cloud computing operational experience.
- Provides technical assessment of requirements and definition from conception through implementation.
- Proactively reviews logs and trouble tickets to identify reoccurring incidents, issues and potential problems and recommends changes to prevent reoccurrence.
- Resolves complex issues independently; coordinates and communicates changes and issues with the client and team members and determines root cause.
- Provides recommendations on cloud infrastructure upgrades and supports project integration as required. Leads the creation and maintenance of backup and/or storage related standards, policies, processes, system documentation and Disaster Recovery Plans as it relates to cloud environments.
- Provides leadership for the development of operational and strategic direction for the implementation and maintenance processes for cloud solutions.
- Serves as a technical lead and mentors junior team members on processes and procedures. Minimum Qualifications:
- Bachelor's Degree in Computer Science, Information Systems Management, or related field.
- Associate level cloud certification such as: AWS-CSA-A (AWS), MCSA Cloud Platform (MS Azure), or Professional Cloud Architect (Google Cloud Platform) preferred
- 1-5 years of experience working with infrastructures and 1-5 years of experience with one or more vendor cloud platforms.