Vacancy caducado!
- Troubleshoot issues with multiple mobile devices, including but not limited to: iPhones, iPads, Androids and Macs
- Document configuration changes, FAQs, and solutions to resolved issues
- Install, troubleshoot, configure, and document changes required to the mobile device environment
- Troubleshoot, and provide work-arounds and permanent fixes to issues identified in the mobile device environment
- Resolve Servicenow tickets opened related to mobile devices
- Issue Quarterly Mobile Services newsletters and Update Mobile Services website
- Excellent client management skills
- Excellent verbal and written communication skills
- Collaborate within team and across boundaries
- Proven experience working in large organizations with diverse staff