Vacancy caducado!
In need of a Services Coordinator for a growing voice, data and technology service provider.
Responsible for day-to-day service scheduling and service delivery activities as well as assignments by superiors:
Primary tasks include, but not limited to:
o Answering dispatch line
o Responding to service requests
o Following up to service requests
o Creating and maintaining files (physical)
o Creating work orders (on platform)
o Data entry (on platform/task board)
o Assist with projects, clerical tasks
o Maintaining calendar
o Assigning and scheduling service requests
o Tracking and monitoring scheduled services
o Collecting and reviewing close out notes and deliverables from technician
o Data entry (updating platform/task board)
o Expenses approval review on services
o Maintaining files (physical)
o Assist with projects, point of contact and delivery
Reports directly to Director of Services
Deliverables include, but not limited to:
o Files
o Job deliverables
o Close out notes
o For billing
o For portal
EOE M/F/V/D
Pay: Based on experience
Benefits:
Paid weekly via direct deposit
401(k) matching
Health insurance (TBD)
Paid time off
Paid holiday
Paid vacation
Schedule:
Monday to Friday
On call (rotating weeks)
Weekend availability
Ability to commute to:
Hockessin, DE 19707
Experience:
Dispatching/Scheduling preferred, but not necessary
Must have professional phone etiquette
Must be computer literate
Must be able to learn new software programs and adapt quickly
o Adobe Acrobat (PDF Editor) and Microsoft 365 (Teams, Outlook, One drive, Office, etc.)
Interpersonal/Social Skills:
Punctual
Communicative
Adaptable
Prioritize
Problem Solver
Team Player
Multitask
Time Management
Detail Oriented
Friendly Demeanor
Work Location: Hockessin, DE 19707
Vacancy caducado!