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job summary:
Existing Technical experience requiredHelp Desk Level 1 Position. Responsible for taking inbound and outbound Help Desk interactions. Providing excellent customer service. Proficient in Microsoft Windows and Office. Able to type 40 plus words per minute. Ability to perform under high pressure environment. Dependable and punctual. Help desk experience is a plus. Existing technical experience required. Required Skills - 3-5 Active DirectoryMS Office TroubleshootingKnowledge on ITSM systems (ticketing systems)Ability to work under pressure Desired skills, responsibilities, experience needed Excellent customer serviceHelp desk experience is a plusExisting technical experience location: STAMFORD, Connecticutjob type: Contractwork hours: 9am to 6pmeducation: High School responsibilities:Active DirectoryMS Office TroubleshootingKnowledge on ITSM systems (ticketing systems)Ability to work under pressure Desired skills, responsibilities, experience neededExcellent customer serviceHelp desk experience is a plusExisting technical experience qualifications:- Experience level: Experienced
- Minimum 1 year of experience
- Education: High School