Job Overview:
We’re looking for a friendly and enthusiastic Customer Care Representative to join our team! You’ll be the smiling face that greets our customers, assists with orders, and ensures that everyone leaves with a great experience. If you have a passion for food, people, and exceptional service, we’d love to meet you!
Responsibilities:
Greet customers with a warm and friendly attitude
Assist with order selection and provide recommendations
Handle transactions with accuracy and efficiency
Ensure customer satisfaction and resolve any inquiries or concerns
Maintain cleanliness and organization of the front counter and dining area
Collaborate with team members to provide seamless service
Uphold company policies and customer service standards
Qualifications:
Previous customer service experience is a plus, but not required
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
A positive attitude and a team-player mentality
Willingness to learn and adapt to shop operations
Must be available for weekends and peak hours
Benefits:
Competitive pay and potential for tips
Flexible scheduling options
Employee discounts on delicious bagels and beverages
A supportive and fun work environment
If you love great food and even better company, come be a part of our bagel-loving team! Apply today and help us spread joy—one bagel at a time.