Client Management Interns support the client team in managing client relationships, ensuring client needs are met, and enhancing client satisfaction. The intern will assist in developing and implementing client success plans, meeting preparation, coordinating cross-functional team support, and organizing client meetings and follow-ups. The role requires effective communication skills, attention to detail, and the ability to work both independently and collaboratively.Internship details:
The internship will begin January 13, 2025
The Internship will be REMOTE
20-25 hours/week work dedication during the semester and up to 40/week during breaks and summer
Anticipated graduation date between December 2025 – December 2026
Applicants for this internship position with Acxiom in the U.S. must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Acxiom (i.e., H1-B visa, F-1 visa (CPT/OPT), TN visa or any other non-immigrant status)
What you will do:
Collaborate with the client success team to develop and implement client success plans
Monitor client satisfaction and proactively address any issues or concerns.
Preparation for internal and external meetings.
Support the team in organizing and conducting client meetings and follow-ups.
Help to identify opportunities for improving client services and processes.
Maintain accurate and up-to-date client meeting artifacts and documentation.
Assist in managing client relationships and ensuring needs are met.
Research projects on relevant industry news, trends, products, services, competitors, and relevant existing and emerging technologies that may impact present and future account performance.
What you will need:
Currently pursuing a degree in Business, Marketing, Communications, or a related field.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
Detail-oriented with excellent organizational skills.
Proficiency in Microsoft Office Suite and CRM software is a plus.
Who are we seeking?
Top Talent & High Performers: We hire the brightest in the industry!
Innovative Collaborators: We drive operational improvements to promote efficiency and improve performance.
Future Leaders: We develop our people and promote from within.
Game Changers: We empower people to challenge the status quo and explore new possibilities.
Emotional Intelligence: We cultivate greatness both within ourselves and with others.
Hardworking Employees: We look for initiative to conquer complex challenges.
We believe in building an exciting workplace where associates feel highly motivated and want to engage every single day. It’s important to Acxiom that we invest in our culture and promote a healthy work-life balance. Acxiom has a fast paced, high-performance culture where we empower our people to do innovative, ground breaking work. You will always be guided to do what is right.Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protectedPrimary Location City/State:Homebased - Conway, ArkansasAdditional Locations (if applicable):Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:About Us (https://www.acxiom.com/about-us/)Follow Us on TwitterFind Us on Facebook (http://www.facebook.com/AcxiomRecruiting)Careers PageLinkedIn (http://www.linkedin.com/company/acxiom)Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the Find Jobs report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOMMXAVISODEPRIVACIDADEMPLEADOSPrivacyNoticeWorkday.pdf) .