Assistant Front Office Manager

What is in it for you:Grow your career while achieving optimal work life balance in Telluride, ColoradoEmployee benefits include; Medical, Dental, Life, Short-term Disability and 401k. Wellness programs offered and include a season ski pass.Join an engaging culture, an excellent team, and a property with a long history of successEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Assist in leading and managing all aspects of the Front Office Department while creating a positive and engaging culture.Ensure all service standards are followed with friendly and engaging service, actively seeking guest satisfaction and colleague feedback.Handle owner & guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our owner & guests.Assist in recruitment, regular training, counseling and re-coaching to ensure consistency of service standards.Participate in the Manager on Duty Program including property Emergency Response and Safety programs, insuring training and compliance with safety proceduresAssist the Front Office Manager with administrative tasks including vehicle fleet tracking and maintenance, run sheets, invoicing, scheduling, and weekly trainings.