About the Role:
Waterside Day Spa is seeking a part-time Front Desk Receptionist to join our welcoming, detail-oriented, and professional team. This position is for Fridays and Saturdays, with opportunities to pick up additional shifts frequently. We are looking for someone who lives in or near Steamboat Springs and plans to remain in the area for the foreseeable future.
The front desk is the heartbeat of our spa. From greeting clients to orchestrating the day’s appointments, you’ll be the first and last face our guests see—and your presence sets the tone for their entire experience. We’re looking for someone who is not only reliable and gracious, but also driven to go above and beyond in a high-end, hospitality-focused environment. When you reach out to us, please use the subject line: "Attention to Detail"—we promise we’re paying attention.
subject line: "Attention to Detail"—we promise we’re paying attention.
Key Responsibilities:
Greet and check in clients with warmth, professionalism, and a sense of ease
Manage the spa schedule with Tetris-level optimization, anticipating the needs of clients and providers
Handle payments, product sales, and client communications with accuracy and positivity
Keep shared spaces pristine and ready for the next shift
Stay off personal devices during shifts and use downtime to proactively seek ways to support the team or improve the space
Think one step ahead to anticipate client needs and exceed expectations
Communicate clearly, tactfully, and kindly with both clients and teammates
Ideal Candidate Traits:
Lives in or near Steamboat and intends to stay
Exceptionally reliable, honest, and warm
Tireless attention to detail and follow-through
Naturally gracious, calm under pressure, and outwardly focused
Communicates professionally and with a “spa voice” that translates in person, during phone calls, and through written communications like texts and emails
Has a growth mindset and loves being part of a collaborative, supportive team
Finds satisfaction in leaving things better than they found them
Hospitality or spa/salon front desk experience preferred, but not required
To Apply:
Please email your resume and a brief note about yourself to relax@watersidedayspa.com.
Earning Potential:
$16-18/hour training rate for 80 hours
$19-24+/hour after that with raises and performance appraisals pre-scheduled between 3-6-12 months
Earn Paid Time Off for Vacation
Retention Bonus for long term commitments
Generous discounts on spa services +products