Are you ready to elevate the guest experience and make every stay unforgettable? The Westin Riverfront Resort & Spa, proudly managed by East West Hospitality, is seeking a customer-focused Overnight Service Express Runner to join our energetic and driven team! If you're a self-starter who thrives in a fast-paced environment and takes pride in delivering exceptional service, we want to meet you. This is your chance to shine behind the scenes by ensuring our guests’ needs are met with speed, care, and a personal touch.
What You’ll Do:
-Valet cars and assist with luggage to create a welcoming arrival experience.
-Deliver amenities, newspapers, and in-room dining directly to guest rooms, ensuring their comfort and satisfaction.
-Prepare and deliver in-room dining orders, showcasing your attention to detail.
-Step into action as a member of our Emergency Response Team, handling any challenges swiftly and professionally.
-Respond to special guest requests, going the extra mile to create seamless, memorable moments.
Why You'll Love It: $6 meals, discounted gym membership, Full Time employees are also eligible for our Winter Incentive Program (Epic Merchant Ski Pass or End of Season Bonus, depending on start date)
Location: The Westin Riverfront Resort & Spa - Avon, CO.
Approximate start date: ASAP.
Employment Type: Full Time or Part Time, Year Round.
Pay Rate: $20 / hour
Schedule: 11:00PM - 7:30AM
Posting Closing Date: 12/20/2024 (or until filled)
You must apply via this link: https://jobs.eastwest.com/overnight-service-express-runner/job/28707454
Minimum Requirements
To be considered for this role, candidates must be at least 18 years old and hold a valid U.S. driver's license. Previous experience in guest service, ideally within a luxury resort or hospitality environment, is highly preferred. Strong customer service skills are essential, as well as the ability to lift or move up to 50 pounds and comfortably stand or walk for up to 8 hours a day. While being multilingual is a plus, it is not a requirement for the position.
Benefits & Perks:
We offer a comprehensive benefits package that includes worldwide Marriott hotel discounts. Year Round employees enjoy paid time off and paid sick time. Full time year round employees are eligible for health, dental, and vision insurance. Additional benefits include life and pet insurance. 401(K) plan with a discretionary employer match, and access to $6 employee meals. You'll have opportunities for career growth through development trainings, along with a discounted gym membership at The Athletic Club Westin. Enjoy discounts at Eye Pieces, Venture Sports, and through corporate perks with Perk Spot. We also provide a sabbatical program, a $500 referral bonus, and access to the Employee Assistance Program for added support.
Why East West Hospitality:
This entrepreneurial organization is founded in "Doing the Right Thing". We are leaders in hospitality, development and real estate sales and each arm of our company strives to be the employer of choice built on genuine and enduring relationships. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. We are collaborative, transparent, and authentic.
Join us and contribute to a workplace where doing the right thing for each other and those we serve is at the heart of everything we do. We look forward to welcoming you to our family of companies and helping you grow with us.
We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.