Access Control SpecialistJob DetailsJob LocationLakewood, CO Position TypeFull Time Education Level2 Year Degree Salary Range$31.09 - $31.09 Hourly DescriptionMIRACORP Inc. MIRACORP Inc.is a woman-owned firm specializing in federal government contract services and serves customers throughout the United States. We are seeking an experiencedAccess Control Specialistwho has a proven track record of leading a team onsite and able to deliver. Position Summary: Responsible for providing technical expertise and administering and of the day-to-day operation, updating/programming, troubleshooting, data record keeping, and maintenance of the HSPD-12, FIPS 201-1 / 201-2 compliant Brivo Aparato / EPACS-Gallagher Access Control System and infrastructure, which provides physical access control services for the U.S. General Services Administration/Public Building Services. Manages and issue iCLASS key cards/stickers/FOBs or program (including activation, PIN generation, and enrollment) PIV/PIV-i credentials or temporary cards for the access control system adhering to national policy and/or guidance. Responsibilities may include:
Provides support in operating, updating, and maintaining the infrastructure which provides access control services for federal customer site.
Manages and issues key cards for the access control system.
Assists with daily support of the Access Control Equipment.
Provides excellent customer service to internal and external parties via phone, e-mail, and fax.
Uses all computer and security-related systems required to operate the Access Control systems, including infrastructure, controllers, and access cards (key cards).
Performs remote programming and troubleshooting of access control system.
Initiates customer repair tickets when resolution cannot be made from system check/diagnostic.
Works effectively and efficiently with service contractors/technicians providing support from the field.
Issues key cards as requested by officially designated points of contact.
Maintains a secure, accurate, and current database of all issued key cards which will be reported on a quarterly basis.
Coordinates addition of new users and sites utilizing the infrastructure.
Handles all related tasks when access control points are removed, or sites are "decommissioned".
Issues key cards for the Denver Federal Center and to other agencies as needed.
Maintains and monitors key card inventory for the Regional Security Office.
Updates contact information for all customers. Works with NCMMS work order tracking system.
Drafts letters and/or memorandum.
Prepares reports upon request.
Performs data entry.
Processes work orders.
Dispatching on work orders.
Performs all duties while maintaining a professional demeanor, as well as, all other duties, as assigned.
QualificationsQualifications (please add key qualifications specific to the job posting):
Must be a U.S. Citizen
Bachelor’s Degree or equivalent experience of at least 1-year.
Must be willing to participate in federal background investigation and drug test.
Transparent communicator with superior written and oral communication skills
Pragmatic team player who is not confined by a job description and is willing step in to assist where needed no task is too big or too small for you.
Excellent problem-solving skills.
Strong active listening skills.
Superior organization skills.
Outstanding attention to detail.
Able to use both Google Suite and Microsoft Suite.
Why Consider This Opportunity
Great benefits package that starts on the first day of employment:
Personal Time Off, Vacation, Sick Leave
Medical Insurance
Vision Insurance
Dental Insurance
Flexible Spending Account Options
Short Term Disability, and Long-Term Disability
Life Insurance, Accidental Death & Dismemberment
Employee Assistance Program
Commuter Benefits
401 (k) with 5% employer match; 100% immediate vesting
MIRACORP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage Veterans to apply!