Sr Program Manager

Position SummaryIn this role, you will be responsible and accountable for managing large-scale, strategic initiatives within the DPS One program — a cornerstone of Visa’s Debit Processing Services modernization strategy. You will oversee multiple workstreams spanning product, technology, and operational functions, ensuring successful delivery of new products, features, and services that drive client satisfaction, differentiate Visa’s DPS offering, and enable revenue growth.You will lead end-to-end program delivery using SAFe Agile principles, drive cross-functional collaboration, manage complex dependencies, and communicate progress, risks, and results to senior leadership. This role requires strategic thinking, strong execution discipline, and the ability to influence across organizational boundaries.Essential FunctionsProgram & Project LeadershipManage and support strategic DPS One projects and initiatives with full ownership and accountability from inception through delivery.Achieve program goals by engaging effectively with stakeholders at all levels across Visa, including technical SMEs, client services partners, vendors, and Visa senior management.Coordinate and facilitate Program Increment (PI) Planning, solution-level ceremonies, and Agile Release Train (ART) execution in alignment with SAFe Agile practices.Drive the agenda for program plans, financial results, stakeholder engagement, and “hot” issues/opportunities.Meeting & Planning ManagementDevelop and prioritize agenda topics, follow up on action items, and ensure timely closure of open items.Plan for critical meetings — including schedule management, pre-work, meeting topics, supporting materials, and follow-ups.Oversee and align program deliverables relevant to DPS product lines, technology implementations, and operational readiness.Execution & DeliveryAssist with prioritization, issue identification, and problem-solving across multiple workstreams.Track action plans and develop clear communication on progress to all applicable parties.Identify and manage program risks, dependencies, and impediments, escalating or unblocking as needed to maintain delivery momentum.Coordinate vendor engagement and integration activities (e.g., disputes platform upgrades, fraud management pilots).Stakeholder CommunicationProvide regular updates on project status, progress, milestones, deliverables, and outcomes via multiple communication channels.Prepare and deliver executive-level reporting for Quarterly Business Reviews, Program Governance forums, and senior leadership updates.Operational ExcellenceEnsure departmental compliance with Visa’s standard operating procedures, governance, and quality standards.Contribute to continuous improvement by implementing best practices, refining processes, and mentoring team members on program management and Agile delivery.Visa will accept applications for this role until at least September 2, 2025.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.