Consultant, Technical Solutions

Visa U.S.A. Inc., a Visa Inc. company, needs a Consultant, Technical Solutions (multiple openings) in Highlands Ranch, CO toSupport clients using Visa Digital products and services, including merchants, developers, and partners across the Global Enterprise, Mid-Market, and Small Business channels.Responsible for providing technical support to a client through the integration of the Visa Digital products and offering post launch escalation technical support to all live merchants and partners.Handle escalated support requests, working with other teams inside and outside the Client Support Services organization.Responsible for acting as a subject matter expert, training and mentoring new team members in the organization.Position reports to the Highlands Ranch, Colorado office and may allow for partial telecommuting.