Business Process Manager, DPS

The Business Process Manager for DPS Risk Management is an ideal position for an experienced professional in operational risk management. Reporting to the Senior Director of DPS Risk Management and the DPS Program Governance Office, this role is crucial in developing and maintaining cross-product frameworks and strategies to meet DPS objectives.The Business Process Manager for DPS Risk Management, will enhance risk management practices through the identification, assessment, and mitigation of risks associated with DPS products and services. This role supports the integrity of DPS products by ensuring reliable and compliant risk and control documentation using Risk Control Self-Assessments.The manager will foster cross-functional collaboration by promoting effective communication and teamwork across departments while driving continuous improvement in risk management processes and tools through ongoing assessments and training. Additionally, this role enhances stakeholder communication by keeping all relevant parties informed and engaged in risk management efforts.Supporting incident management, the manager will assist in responding to and analyzing risk-related incidents to enhance the businesses’ control environment. They will also contribute to strategic goals by aligning risk management activities with the objectives of the DPS Program Governance Office and Visa Enterprise Risk Management. Furthermore, the role promotes risk awareness across the organization and optimizes internal controls by ensuring their effectiveness while supporting action plans to resolve deficiencies.By fulfilling these responsibilities, the Business Process Manager will strengthen the organization's risk management capabilities and contribute to the successful execution of DPS program goals.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.