This position is eligible to work in a hybrid work model (combination of in-office and remote days). JOB SCOPEUnder limited supervision, the Network Engineer IV will be responsible for performing triage and advanced technical analysis of escalations related to Fiber-To-The-Premise (FTTx), iCMTS High-Split and Distribute Access Architecture (DAA) platforms, including hardware and software associated with the Converged Interconnect Network (CIN). As a Network Engineer IV, you will be exposed to new technology and work on a highly technical team within sustaining operations and assist in the planning, deployment, activation and support of access network platforms.DUTIES AND RESPONSIBILITIES
Actively assists in troubleshooting complex network, optical and hybrid fiber-coaxial events, including high-priority customer-impacting outages and impairments.
Performs advanced technical analysis of escalations related to the access network and partners with internal verticals and platform vendors.
Supports the deployment and activation of access network hardware and software across the network while adhering to corporate change management policies.
Prepares technical documents and presentations used by project managers to communicate technical-level data to leadership.
Assists with the development and documentation of technical standards, technical guides and other technical documents to be used by internal engineering teams.
Works on one or more projects as a team member and/or project lead.
Performs other duties as requested by Manager.
BASIC/MINIMUM QUALIFICATIONS
Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
Minimum six (6) years of Data Network Experience
Must be able to work the following shift: Monday through Friday, 8:00AM - 5:00PM and on-call rotation, as necessary
ADDITIONAL JOB QUALIFICATIONS
Ability to use personal computer and software applications
Data networking knowledge (OSI Model, TCP/IP, Optical Transport)
Ability to work in a team environment
Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
Advanced knowledge in network design, network architecture, protocols and network topology
Knowledge in TCP/IP and the OSI Model
Advanced knowledge in using ticketing and software tools to support the current operations.
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
Advanced knowledge of basic network devices and basic network appliances
Ability to use the following office equipment telephone, copier, fax, and calculator
Advanced knowledge of network designing software, such as Visio
Ability to use personal computer and software applications
Knowledge of Microsoft Office
PREFFERED JOB QUALIFICATIONS
Cisco Certified Network Professional (CCNP
Juniper Network Certified Specialist (JNCIS or JNCIP)
Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
WORKING CONDITIONS
Office Environment
May work in Network Lab environment
24X7 Network Operations environment. Depending on business group, on-call work may be an essential function of the job.
Occasional travel as required
#LI-AK #LI-Hybrid
ENE312 2024-33755 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.This job posting will remain open until 2024-05-17 01:24 PM (UTC) and will be extended if necessary.The pay for this position has a salary range of$88,200.00 to $156,600.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q) Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)