Vacancy caducado!
- Provide technical leadership for operations support of Spectrum mobile voice and data products
- Drive the wireless technology roadmap with stakeholders, i.e. product organization, engineering and operations as well as vendors and MSO partners.
- Responsible for defining and developing Charter's wireless mobile device technology architecture merging the mobile wireless efforts of Charter, Time Warner Cable and Bright House Networks and driving the implementation of this unified Charter solution, allowing wireless access within the customer's home, business and on the go.
- Support the deployment of Spectrum mobile devices and software in the production network.
- Provide Tier 3 operations support in order to debug and resolve device issues observed in production.
- Design, document, and implement environments, automation frameworks, and tools to support mobile device, software
- Provide timely and accurate information and status updates to functional leaders.
- Provides a high level of Engineering technical support and guidance to immediate low level technical staff, operational personnel and ensure technical integration, changes, standards and documentation requirements met.
- Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
- Minimum eight (8) years of Production Support experience
- High level of expertise in AWS EKS Fargate, Kubernetes, RabbitMQ, CloudWatch, Java, Spring Boot
- Advanced knowledge on Oracle DB, Lambda, DynamoDB, SQS, SNS, NodeJS , VMWare, PostgreSQL
- Strong knowledge of monitoring tools (i.e. Data Dog, Instana or Splunk)
- Working knowledge of LINUX operating systems and Python scripting.
- Experience evaluating Network System Load and Performance tests.
- Must have excellent problem solving, debugging and trouble shooting.
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Outstanding interpersonal skills, oral and written communications skills, and advanced presentation skills.