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Department Summary DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We also pioneered the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television. Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve and to join our team as we embark on the next chapter of our story. Opportunity is here. We are DISH. Job Duties and Responsibilities A successful analyst supports production validation and functional experience with our retail wireless applications by working with various project teams and IT to resolve incidents and improve the user experience. This position may require night and weekend work, both scheduled and unscheduled. Primary responsibilities fall into the following categories: Detail Oriented - Optimize and maintain functionality of our applications in production. Data Analysis and Interpretation – Be able to pull, understand, and analyze data to establish trends and opportunities, then provide solutions to management. Relationship Focused - Works well with various departments throughout the company, including product teams and IT. Proactively communicates changes and improvements in non-technical terms to a large audience, escalating as needed. Organizational Mindset - Assists in the facilitation of meetings and conversations involving various business partners and departments throughout the organization. Mentors and onboards new employees - Acts as an additional resource for the team where issues arise. Product Leadership - Ensures the product meets business needs and delivers value to users without introducing problems to current processes. Skills, Experience and Requirements A successful BOA III will have the following qualifications: Excellent communication skills, written and verbal. Aptitude for defining problems, collecting data, establishing facts, and drawing valid conclusions. Applicant must be comfortable working without direct supervision and be internally motivated to seek out application opportunities and drive forward needed solutions. Strong competency using Microsoft Office and Google Suite. Familiarity using project management software, SQL a plus. Experience in Root-Cause analysis and Risk-Assessment. Salary Range Compensation: $57,400.00/Year - $82,000.00/Year Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.
Vacancy caducado!