Commercial Pest Control Technician (Route Manager)

Description:Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships.If you're also a problem-solver who thrives on independence, and loves being part of a winning team, then we have the job for you.Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics.What You'll Do:Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly.Solve Puzzles: Tackle pest challenges head-on—responding quickly to service requests and complaints with professionalism and precision.Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services.Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads.Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism.Why You'll Love It:Supportive Team Culture: You'll work independently, but never alone—our team has your back.Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed.Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us.Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships.What You Bring:A passion for problem-solving and customer serviceStrong communication and time management skillsA valid driver's license and a clean driving recordA desire to learn, grow, and make an impact every dayWhy Join Sprague?At Sprague Pest Solutions, we're more than a pest control company—we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful.Impactful Work: Help businesses thrive by keeping their environments safe and pest-free.Career Growth: We invest in your development with ongoing training and advancement opportunities.Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence.What you'll get working here:Salary: $22-28/hr to start (depending on experience) plus performance bonuses and sales commissionsA take-home service vehicle with gas cardCompany-provided phone, uniforms, and safety equipmentOn-the-job training and licensingPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with continuing education and leadership trainingBenefits:Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings planRequirements:What We're Looking For:Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service.Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs.Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services.Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations.Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle.Must haves for this job:High school diploma or equivalentValid Driver's License and satisfactory Motor Vehicle Record2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality rolesAttention to detail and high standards of work qualityHunger for knowledge and professional developmentCompetitive approach to both individual and team performanceNice to haves for this job:2+ years' experience in pest control, landscaping, agriculture, or food productionPest control, industrial, or safety certificationsPre-Hire Screening Requirements:5+ years Satisfactory Motor Vehicle RecordCriminal Background Check: Federal, State, CountyDOT Physical with 5-Panel Drug ScreenAll offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Detailed Job Description:Position SummaryThe primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations.Essential Duties and ResponsibilitiesManage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial mannerParticipate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pestsPartner with client and technical specialists to solve complicated pest problemsProvide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problemsProvide uncompromising service, aiming to exceed client expectations in every interactionSet up, monitor, and tear down equipment for new installations and specialized treatmentsRespond quickly and professionally to client complaints and service requestsWork a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely mannerDrive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standardsMaintain proper inventory of tools, equipment, and materials in company vehicleSeek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales teamQualifications and RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Knowledge, Skills, and AbilitiesAbility to communicate effectively verbally and in writing with customers, peers, and managersAbility to set priorities and manage time to accomplish work goals according to quality standards and deadlinesAbility to adapt quickly and work effectively in varying environments and job site conditionsAbility to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriateAttention to detail and ability to recognize and correct errors and inconsistenciesAbility to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and valuesProficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quicklyW. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.Salary Description$22-28/hour (depending on experience) plus performance bonus and commissionPI276781231 Apply