SUMMARY OF POSITION:
The position of Flooring Technician is vital to the company’s mission and as such requires a high level of commitment and attention to detail. The position assists upper-level management and oversees customer care and repairs pre and post close to ensure a productive workflow within the project.
PRIMARY DUTIES AND RESPONSIBILITIES:
Customer care pre-post close.
Work as part of a team to complete jobs on time.
Maintain clean vehicle and work area after the job is completed.
Communicate/document on site and material updates – process per trade.
Complete homeowner warranty calendar tasks and requests and updates calendar.
Communicate directly with PM about each job.
Follows all safety requirements at home office and off site.
Maintain professional relationships with homeowners and onsite builder representatives.
Other duties as assigned.
POSITION REQUIREMENTS / QUALIFICATIONS:
1 year of experience in floor installation or related field experience
Strong ability to read, write and follow oral and written communications
Proficient computer skills (Microsoft Office)
Personal standards of appearance and dress code compatible with those standards adopted by the Company.
Excellent customer service and attention to detail skills
Ability to lift and move up to 50 lbs.
Clean driving record