Product Manager, Equity Plan Solutions

The Product Manager, Equity Plan Solutions is the leader and end-to-end owner for a product line within our portfolio of capital management solutions - and is dedicated to driving its profitable growth with a metrics-driven mindset. This role handles driving the overall product vision and market strategy, business cases, roadmap, and the achievement of financial and customer experience goals. You are the market, customer, and product expert to the rest of the organization for your products’ segment. As the leader for your product line, you will develop and execute the commercialization strategy across functions for the products with responsibility for bookings, revenue, and margin. This includes ensuring that all departments are prepared for successful product launches and go-to-market execution.You are also responsible for the overall product life cycle which includes gathering and prioritizing market requirements, determining the right mix of product initiatives that will maximize portfolio ROI, working with the development team on the delivery of capabilities, and confirming that the result meets the specified requirements and goals. The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it helps the customer and creates value, and how/when we make a return on investment.Remote US, Canada, or UKWhat will you do? Develop a deep understanding of customer usage, competitor products, and market trends, and translate that intelligence into detailed product requirements for product enhancements and/or new product development.Manage the business metrics of the product line (bookings, revenue, margin, gross retention), supplying recommendations to improve the commercial performance of our products and ensure financial goals are met.Extract maximum commercial value from the product line through packaging, pricing, and new feature development.Work with Agile Scrum team(s), including software developers and testers, to develop user stories and keep a product backlog.Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey.Aid in solving customer retention/churn issues and NPS detractors.Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer interviews.Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals.Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer Success.Execute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers.Be the internal product evangelist and a sought after internal and external market expert and ensures that solutions meet user and business requirements.Develop and execute product pricing plans, including price change implementation and tracking competitive market pricing.Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions.Leverage external partnerships and innovative technologies to improve speed to market.Successful candidates will demonstrate:Commercial product management expertise – Demonstrate a history of success in B2B product managementStrategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical executionMarket Focus – Analyze and understand of market segmentation, trends, players and the impact to product commercialization and strategyCustomer Focus – Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experienceProduct Focus – Translate market and customer feedback into requirements, driving product delivery through an agile release processCross-functional leadership – Lead and drive execution across Development, Sales, Marketing, Support, and Customer SuccessDrive & Grit – Operate in a demanding environment with a focus and determination to achieve high-quality resultsEngaging Presence – Use your people skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case