ATTENTION INBOUND CUSTOMER SERVICE ROCK STARS
We have an excellent opportunity available for high-energy and motivated customer service professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound calls relating to customer service with some upselling. If you are looking for a fast-paced, fun environment, with high earning potential, we would love to talk to you! This position starts ASAP
Job Duties:
Provide excellent customer service and sales, including upselling.
Receive and respond to membership inquiries by listening attentively and responding with first-class customer service.
Process and receive customer calls and solicit additional sales of various memberships and services.
Provide knowledge to customers by explaining the type of service or membership offered.
Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
Validate and update membership accounts with required call and order information.
Perform other duties as assigned.
Minimum Qualifications:
High school diploma or equivalent
At least one year in a professional call center setting and sales experience preferred.
Strong interpersonal, verbal/written communication and listening abilities required.
Must have effective organizational skills.
Basic computer knowledge and ability to learn in-house computer programs essentials
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