Your CareerThis role is onsite in Colorado Springs, CO. As a Resident Engineer, you’ll enable our customers to securely integrate and automate their cloud environments, leading deployments of Palo Alto Networks’ Cortex XSOAR platform to accelerate detection, response, and integration across cybersecurity tools.You’ll serve as a trusted consultant, guiding customers through complex deployments, developing strategic automation workflows, and driving continuous improvement through real-time support and innovation. You’ll collaborate closely with customer stakeholders, from SOC analysts to CISOs, to ensure successful adoption and long-term value.
Security Clearance Requirement: Must be a U.S. Citizen and possess an active Secret security clearance.Your Impact Lead technical implementations of Cortex XSOAR to automate and optimize security operationsDesign, develop, and maintain playbooks to automate incident response workflows and streamline security operationsIntegrate security tools (EDR, SIEM, threat intelligence platforms) with XSOARConduct detailed analysis of operational business processes to identify automation opportunities.Guide strategic planning and execution of cloud security best practicesPrepare and maintain capacity planning, deployment documentation, and configuration guides.Communicate with diverse audiences, from technical engineers to C-level executives, translating complex technical information into business termsEmpower customer teams through enablement, training, and hands-on collaboration