VCA Dublin is looking for a friendly and organized Client Service Representative to join our animal care team. In this role, you check in our animal patients, update their records and owner information, schedule appointments, process payments, and encourage retail sales of food, toys, and other items available in our clinic. Candidates pursuing a career in veterinary medicine or who hold their veterinary technician certification are preferred. Excellent customer service and computer skills are required. This position is full-time (30+ hours a week). Pay will be dependent on experience, $16.00 hour and upwards.Client Service Representative and Responsibilities
Check-in animal patients
Gather and certify pet and owner information
Maintain records
Schedule appointments
Process payments
Prepare prescriptions and explain instructions
Client Service Representative and Qualifications
High school diploma or equivalent
Veterinary technician certification or license preferred
Customer service skills
Basic math skills and computer literacy
Comfortable working with animals
BenefitsBenefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more!If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com