Rental Technician - Winter 25-26

Position Summary:The Rental Technician is responsible for creating a warm, welcoming, and personalized rental experience that makes every guest feel valued and attended to. By expertly guiding guests through the selection and fitting of winter sports equipment and accessories, this role ensures every guest leaves confident, comfortable, and prepared for their day on the mountain. The Technician supports a seamless rental process by maintaining high service standards and contributing to smooth shop operations. This position reports to the Store Manager. Applications for this position will be accepted until October 1, 2025 for the 2025-26  Winter Season.Essential Job Functions / Key Job Responsibilities Create a welcoming first impression by greeting guests warmly and making them feel truly valued and appreciated from the start Expertly guide guests through personalized selection and fitting of winter sports equipment to ensure their comfort, confidence, and excitement for the day ahead Collaborate seamlessly with teammates and leadership to anticipate guest needs and swiftly resolve concerns, delivering consistent, top-tier service throughout each visit Maintain a spotless, inviting, and well-organized shop environment while actively managing inventory and gear to meet guest demand without delay Continuously expand knowledge of rental and retail products to offer insightful recommendations that enhance the guest experience and support sales goals Confidently and accurately operate point-of-sale and rental systems to ensure smooth, hassle-free transactions that respect the guest’s time Apply meticulous attention to detail and rigorously follow all safety and risk management protocols to guarantee guest safety, satisfaction, and trust in Aspen Snowmass services Skillfully perform waxing and equipment maintenance to provide guests with top-quality gear that enhances their mountain experience Take initiative to keep shop operations running smoothly and efficiently to ensure guests encounter professionalism and warmth at every turn Other duties as assigned