Position Summary 
The Assistant Front Desk Manager directs the activities of the Front Desk staff to maximize room revenues and to assist in room availability control. In partnership with the Front Desk Manager this role ensures adherence to established procedures and standards while ensuring the highest quality guest experience. This position reports to the Front Desk Manager.The budgeted salary for this position is $70,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.Job Posting Deadline
Applications for this position will be accepted until August 17, 2025Essential Job Functions/Key Job Responsibilities
    Assist with supervisory responsibility including but not limited to: progressive discipline, performance evaluation and termination  
    Performs as Manager on Duty as required
    Assist with maintaining the working environment and administration for staff, including Kronos Payroll Cycles and submitting Tip/Commission reports to payroll at scheduled deadlines
    Train new staff and cross train in the slow seasons for development and motivation; coach as needed 
    Work with hotel departments and establishments regarding groups, VIP’s and individual guests to ensure an excellent experience. Work to resolve all credit problems daily with accounting 
    Ensure the smooth functioning of the registration and cashiering areas of the Front Desk 
    Enforce property policies and standards at the Front Desk ensuring the best experience for every guest
    Work with overnight staff to ensure follow-up on any problems, guest requests, etc. 
    Ensures guests receive exceptional service and assist with guest complaints. Communicate any issues to the Front Office Manager
    Demonstrate working knowledge of safety and fire procedures  
    Other duties as assigned