DescriptionOur UCLA Health West Valley Hospital is seeking to hire a full-time Front Desk Assistant to join the Department of Orthopaedic Surgery. Primary duties include:
Answering and directing central phone lines
Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
Patient scheduling, interviewing, encounter registration
Verifying insurance benefits and record benefits for finance review
Monitoring collection, quality control, and processing of charge documents
Updating referrals and new authorization dates and extended treatments
Other administrative duties as assigned
Please note, all employees are required to float or travel to all UCLA Orthopaedic clinics as assigned.Salary range: $25.60-$36.33QualificationsWorking knowledge of Medi-cal, HMO's, PPO's, third party payors, authorization and eligibility requirements and regulationsKnowledge of medical terminologyAbility to perform the functions patient encounters, registration, and appointment scheduling using a computerized systemKnowledge of patient related policies and proceduresKnowledge of Microsoft Work, Windows, Outlook, and other PC applicationsKnowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)Skill in performing basic arithmetic operationsSufficient typing skillsStrong communication skillsAbility to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the publicUCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.